FAQs
Do prices include VAT?
Yes they do. VAT registration GB 321957792.
Do you provide International delivery?
Yes we do. We ship worldwide. Prices are displayed at checkout, based on weight. If they do not show, please contact us.
How do I return an item?
Click on the INFO link at the top of this page and then click on Shipping & Returns. Please see our Returns Policy.
When will my order arrive?
UK customers usually receive their order within 2-7 days of purchase. International orders usually take 10 days to arrive but can take longer if the parcel gets delayed in customs.
How do I track my order?
You will receive an automated email with all tracking information.
What are your delivery options?
Delivery options are stated at the checkout. Please see our Shipping & Returns page for more information.
Can I cancel my order?
You may cancel your order at any time before delivery. If any money has been collected from your credit or debit card, this will be refunded. Notification of cancellation must be in writing and sent to our postal address or emailed to actionslotracing@gmail.com Once the Goods have been delivered, you may still return them to us . Please see our Returns Policy.
What payment methods do you accept?
We accept cards and Paypal. We may be able to accept cheques, bank transfer or cash but please contact us before sending.
Do you repair cars?
No sorry. We do not offer a repair service for any items.
Can you email me when an item comes back into stock?
Of course we can. It is fully automated on our website. Just click the product that you are looking for. Click the button that says Email me when back in stock. You will then be notified. The product has to be out of stock for this button to appear.
What do the letters mean at the end of some of the titles?
The product description will give full information on each item but as a quick guide: #E means excellent, #P means poor and #A is in between. #A means good but has marks and wear. #A never means it is in bad condition. #T means tarnished (metal rails have lost their shine). People usually buy these because a quick rub with products such as a PECO rail cleaner will remove the dirt.
Sometimes, cars may have a letter at the end of the title. Usually this means nothing and is just for us to differentiate between slight variations, but sometimes they may have #M at the end which may mean no mirrors or #MS meaning no mirrors or spoiler. It is always worth reading the full advert description though.
How do I log in, log out or create my account?
You can log in here
To create an account - Place an order and fill in all your details at checkout. An account will be automatically created for you.
You can log out on the checkout screen.
How do I recycle my old electrical items?
RECYCLE YOUR OLD ELECTRICALS HERE!
If you are buying a new electrical item, we will recycle your old one for FREE.
Why Recycle?
Unwanted electrical equipment is the UK’s fastest growing type of waste. Many electrical items can be repaired or recycled, saving natural resources and the environment. If you do not recycle, electrical equipment will end up in landfill where hazardous substances will leak out and cause soil and water contamination – harming wildlife and human health.
We can help…
We are pleased to offer our customers the chance to recycle their old electrical items when purchasing a new item from us.
For example, if you buy a new Power Supply from us we would accept your old Power Supply back. We would prevent it going into a landfill site by disposing of it safely. You must return your WEEE item to us within 28 days of purchasing your new item. Customer to pay any shipping costs.
Crossed out wheeled-bin symbol
To remind you that old electrical equipment can be recycled, it is now marked with a crossed-out wheeled bin symbol. Please do not throw any electrical equipment (including those marked with the crossed out wheeled bin symbol) in your bin.
The Waste Electrical and Electronic Equipment Regulations 2013
The Waste Electrical and Electronic Equipment (WEEE) Directive requires UK distributors to maximise separate collection and environmentally friendly processing of WEEE. UK distributors (including retailers) are required to provide a system which allows all customers buying new electrical equipment the opportunity to recycle their old items free of charge. As a responsible retailer, we have met these requirements by offering all customers buying new electrical and electronic equipment free take back of their old electricals on a like for like basis.